Monthly cost after launch
- Tokens — you pay the model provider, or us at cost, by usage. Chat: approx. CHF 0.08 per conversation with 6 exchanges. Agent: approx. CHF 0.17 per task with 10 steps.
- Hosting — on your server or ours in the EU (OVH, Warsaw): from CHF 75 a month.
- Support — CHF 225–750 a month, or billed by the hour: CHF 110.
Example bill: a chat with CRM, 500 conversations a month
The implementation costs CHF 7,000 one-off. Each month you add tokens of approx. CHF 38, hosting of CHF 75 and support of CHF 225, which makes approx. CHF 340 a month.
At the same scale, the off-the-shelf chat Smartsupp (Expert plan plus the Mira AI agent, billed per 100 conversations; priced in EUR, with no CHF price list) costs less per month than our build, but has no CRM or calendar. Intercom Fin charges from $0.99 for every conversation resolved by the bot, i.e. approx. CHF 412 a month, plus an inbox fee (in Intercom from $29 per seat).
If FAQ answers are enough, take an off-the-shelf chat. Your own makes sense when the conversation should end with a CRM entry and a date in the calendar.
Sources and assumptions of the calculation, 13–14 October 2026: the Claude API price list (Sonnet 5.5: $2 / $10 per million input and output tokens), the USD/CHF cross rate from the ECB reference rates of 13 October 2026 ($1 = CHF 0.8323), the Intercom price list of 13 October and the Smartsupp price list of 14 October 2026. A chat conversation: 6 exchanges, 5 knowledge base fragments per answer, qualification by a cheaper model. This is our example with stated assumptions, not a market average. We break down an agent's token bill, including what a token is, in AI agent in business, and the wider picture of costs and law in AI in business.