Customer reviews

Customer reviews on Google, in your online shop and on price comparison sites. The articles set out Google’s rules for collecting and replying to reviews — including what can get a profile suspended — and how reviews relate to a profile’s visibility in local results. On the shop side: reviews on the product page, review programmes on comparison sites, and reviews and recommendations from creators and affiliates under Swiss law. For local businesses and online shops that want to collect reviews by the rules. Start with how to collect and reply to Google reviews.