E-commerce law

What Swiss law asks of an online seller, and when EU rules apply on top. The articles cover returns and warranty under the Code of Obligations, price indication rules for comparison and sale prices, what a product page should disclose, selling online as a private person and when a sole proprietorship must register, VAT and customs between Switzerland and the EU, and disclosure of paid work with influencers. They also cover telling customers when they are talking to a chatbot. For people setting up a shop and for those checking whether a running shop complies. Start with returns in Switzerland.